Today sees the launch of OpenIDEO – a genuinely innovative web platform and I’m very proud to have been a part of its development. OpenIDEO activates the global community of creative people to solve some of the world’s tough challenges. Each challenge is an opportunity to go on a journey through the design process, focusing on inspiration, ideas, collaboration and critique. The output of this is a collection of tangible ideas created by everyone, for the world.

The OpenIDEO challenge journey

We started out with lofty goals about the power of open sourcing the design process. This last year has seen the evolution of these goals into designs and pixels, a web platform that encapsulates our beliefs and hopefully will engage the community in something powerful.

We wanted to tackle the world’s tough challenges.

We wanted to ask questions that were big, impactful and for social good. Questions like ‘How might we increase the availability of affordable learning tools & services for students in the developing world?’ The answers to these questions are open. It could be a website, a brand, a service, a new business, a gadget, the possibilities are endless.

With the questions so broad, the journey had to start off broad too. We begin the challenge by asking the community  to upload inspirations. These inspirations open up the space for potential solutions and focus them by revealing the bigger themes around the challenge.

For example, our Jamie Oliver challenge around making kids more aware of fresh food could result in themes around turning healthy eating into a game, or redesigning packaging to recognise fresh ingredients. This challenge has already generated fantastic inspirations from around the world, and common themes are starting to emerge. Instead of going straight to the ideas, these inspirations fuel our creative juices to get to even better things. Inspirations are an easy way for a diverse community to all join in. Which leads me to the next belief…

We wanted to engage creative people with diverse skill sets and abilities.

It takes people from many different backgrounds to answer tough questions. At IDEO, we work with designers with many life experiences and expertise, from child psychologists to ex-Circus performers. These diverse points of view all feed into the creative process to create new solutions. It was important to extend this idea of multidisciplinary thinking into OpenIDEO.

In order to create and maintain a diverse community we had to ensure that everyone could participate in the design process and they had equal ownership over the results. Each phase in the OpenIDEO challenge journey allows people with different skill sets to participate.

The inspiration phase empowers those inspirationally minded, those people who are always making connections or citing a great website they just saw. In the concepting phase, we ask people to submit ideas. These could be sketches, stories, brands, websites or gadgets. The top ideas are then taken through to an evaluation phase, where we ask people to give constructive critique. And of course, everyone should applaud the submissions and vote for the best ideas.

We wanted to reward people no matter how they chose to participate. So we created the Design Quotient, a points system that would reward you depending on how you participated in the site and over time would reveal your DNA as a designer.

We wanted to encourage collaboration and building on the ideas of others.

In the true spirit of open source, we believe that ideas are a collective effort of the community. Ideas get stronger as more people build them up. We wanted to encourage collaborative behaviour by allowing contributors to easily ‘build’ on ideas. When you upload your ideas you can link it to existing ideas through the ‘Build on this’ feature. These builds allow the community to see a network of ideas all connected to each other and how they finally contributed to the winning ideas.

Based on these strong beliefs we crafted a set of unique features for the OpenIDEO platform and we will continue to iterate on them over time. We have lots of things in store for the platform and I can’t wait for the community to sink their teeth in and engage with all the tools we’ve built!

Come join us and take the journey. Participate and reveal your strengths as a creative person, whether as an Inspirer, Concepter, Evaluator or Collaborator!

Check out Jesse Schell’s awesomely inspiring video on the future of ‘gaming’ delivered at the DICE conference.

Here are a couple of juicy points:

* There are more Facebook Farmville players than there are Twitter accounts (that is 80 million players on Farmville, vs 75 million on Twitter, vs the population of the UK which is 61.4 million)

* Social, casual games play with new business models that engage the player by giving away free well-designed games, then monetizing with a virtual currency that needs to be bought with real money or traded for by signing up for products like credit cards.

* He notes a shift from the desire in people to escape through fantasy games to the desire for ‘authentic’ games, both in terms of authentic content (the authentic rockstar experience of Guitar Hero) and authentic rewards (bonding with friends via Mafia Wars).

* And he spends the last 10 mins with a great overview of how ‘gaming behaviours’ are being designed into services to motivate people into participating (i.e. points system on ebay, collecting facebook friends)

Facebook status is a great tool for holding a conversation when you’re doing some lightning-fast user research. What other ready-made tools do you use to source insights from your crowd?

User research on Facebook

At some point in recent years, the Internet got away from me. My gmail inbox filled to 7,866 unread messages, I let my google news reader bloat to 1000+ unread blog posts, and a dozen lifelong friends have poked my lifeless corpse on facebook to no avail. It’s tough sailing out there in the ocean of all human knowledge – and there seems to be no letting up on the amount of stuff I have to keep up with.

I retreated to a few key sources of information, which has surprisingly kept me well-informed if in an often serendipitous nature:

1 – Work conversations. Or rather adhoc conversations in the kitchen with a few key people I have identified who seem to be very passionate about the subjects I’m interested in (gaming, technology, nerdy stuff) and presumably do the laborious task of trawling the blogs daily and then distill those juicy nuggets of information for me. If I’m lucky, these conversations are followed-up with email links to the actual article or youtube video.

2 – Magazines. Printed. I have not ever come across an online resource that is as informative, wide-ranging, and able to be completely consumed in a short amount of time as an issue of the New Yorker or Wired magazine. No, not even the New Yorker online. Possibly a podcast of This American Life, and possibly because that doesn’t have hyperlinks to distract you endlessly.

3 – Delicious. I opened a delicious account because I wanted to save and publish my links. Then people I knew started to subscribe to me on delicious, and before long I realized that my delicious network was a really good Internet filter. My online friends were sorting through the information out there and filtering out the good stuff to save. Not only that, some people I didn’t know subscribed to my links, and they turned out to be even better filters! (http://delicious.com/network/haiyan)

In the ever-growing expanse of information we’re going to need filters – and the best filters are still people. Tools like delicious are helping to tap into the power of the collective to create new filtering tools.

So what (and who) are the filters that you use?